How to Shop

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First time customer

1. Create an Account on the site
2. Login to the SassyChic.co.za website.
3. This will take you to the Your Account page where you can update and change your information.
4. Complete your address details.
5. Complete delivery address details (if different).
6. You can browse the SassyChic.co.za store by different product categories:  NEW, FASHION, LINGERIE, BEAUTY, SALE or by A-Z DESIGNERS which all appear on the navigation bar on the homepage. Hover or  click your mouse onto one of these and a drop down menu will appear.
7. Click on the product of your choice.
8. Choose parameters (e.g size, style, colour, quantity)
9. Click Add to Cart.
10. Go to your Cart by clicking on Shopping Cart (top right of page) or continue shopping.
11. Click Checkout and follow the step by step process.
12. Click Confirm.
13. Choose payment option
14. Payment options include  PayFast (credit card, debit card, bitcoin, mobicred, instant EFT) or EFT.
15. If you select the PayFast option, proceed with payment online via PayFast payment gateway (you will be redirected back to the SassyChic website once payment has been received).
16. If you select the  EFT (Electronic Funds Transfer) option. Await confirmation email with banking details. Make payment within 5 business days to prevent your order from expiring off our system. 
17. Once payment has been made your purchases will be shipped to you - please see our DELIVERY INFORMATION for more details. 


Registered customer

1. Login to the SassyChic.co.za.
2. Click on the product of your choice.
3. Choose parameters (e.g size, style, colour, quantity)
4. Click Add to Cart.
5. Go to your Cart by clicking on Shopping Cart (top right of the page) or Continue shopping.
6. Click Checkout and follow the step by step process.
7. Click Confirm.
8. Select payment option 
9. Payment options include  PayFast (credit card, debit card, bitcoin, mobicred, instant EFT) or EFT.
10. If you select the PayFast option, proceed with payment online via PayFast payment gateway (you will be redirected back to the SassyChic website once payment has been received).
11. If you select the  EFT (Electronic Funds Transfer) option. Await confirmation email with banking details. Make payment within 5 business days to prevent your order from expiring off our system. 
12. Once payment has been made your purchases will be shipped to you - please see DELIVERY INFORMATION for more details. 


How to redeem your gift voucher or coupon:

1. Login or register at www.sassychic.co.za.
2. Take note of your gift voucher or coupon code.
3. Follow the How to Shop instructions above (add the item/s you wish to “purchase” to your shopping cart)
4. Go to your shopping cart (top right hand side of your screen), simply click on “Use Gift Voucher” or “Use Coupon” option and enter your voucher number or coupon code into the field in your shopping cart.
5. Click the ‘Apply Voucher’ or ‘Apply Coupon’ button.
6. The sum total of the voucher or coupon will be subtracted from the total value of your purchase.
7. You will still have to select a payment method EVEN IF your order total is R0.00  (ie even if you don't have to pay in for your order total after your coupon or voucher has been used), please kindly click the 'FREE CHECKOUT' payment method' to complete your transaction.  
8. If there is an outstanding balance on your order after applying your coupon or voucher (i.e if your order total IS NOT R0.00) you will have to select a payment method to complete your order - please select EITHER the PayFast (credit card, debit card, bitcoin, mobicred, instant EFT) or EFT option and follow the rest of the shopping process as explained above.
9. Please kindly note regular delivery terms & conditions apply to coupon / voucher orders. 
10. Checkout.

Gift Voucher or Coupon - Terms & Conditions:

  • Gift vouchers and coupons may only be used once.
  • The full amount of your gift voucher and coupon has to be redeemed and will be redeemed upon use.
  • Only one voucher or coupon is redeemable per order.
  • Vouchers and coupons have an expiry date/limited period of validity. Please be sure to check yours on your gift voucher or coupon.
  • Vouchers and coupons may have a restriction for a certain type of product: ie SALE items or promotional items. Restrictions will be communicated to you via the TERMS AND CONDITIONS page or via email. 
  • Your voucher or coupon validity will not be renewed should you wish to return your item/s.
  • No vouchers or coupons can be exchanged for cash.
  • Vouchers or coupons are non-transferrable. 
  • Please refer to our terms & conditions page for the unique terms & conditions pertaining to the R50 REGISTRATION coupon and other promotional coupons.


If you have any queries about how to shop at the SassyChic Fashion & Lingerie Online store please do not hesitate to contact us at info@sassychic.co.za or contact our offices on +27 11 794 5860  Mondays to Fridays between 09h00 and 17h00.


(IMPORTANT NOTE: As an online boutique, the best way to contact us is via EMAIL / fill out the contact form. This is will ensure you get the quickest response and best customer service!)


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