- SassyChic.co.za delivers anywhere in South Africa AND worldwide (please refer to DELIVERY OPTIONS & PERIODS for more information).
- Delivery is FREE in South Africa provided your order meets the minimum order requirement upon checkout.
Please see details below for all delivery charges, options and periods:
- There is no delivery charge for local orders of R600.00 or more.
- Should your order total be less than R600.00, a R50.00 delivery fee will be added to your purchase.
- All international orders have a standard delivery fee of R450.00 (Group 1), R650.00 (Group 2) or R700.00 (Group 3), depending on which country your order will be delivered to.
- See the next tab (Delivery Options & Periods) for more info.
Door-To-Door Deliveries with our courier partner (within 5 business days)
- Once your order has been processed, we will arrange with our courier partner to deliver your purchased items to the place and person of your choice, to arrive on the next business day after dispatch.
- Delivery periods are calculated based on business days only. Saturdays, Sundays and public holidays are not taken into account in calculating delivery periods. For, example, if you order something over the weekend or on a public holiday, the delivery period will only start running on the next business day.
- If products with different delivery times are ordered together, the product with the longest delivery time will determine the delivery time of all the products in the order. If you want to order various products where some have a shorter delivery time than others, SassyChic advises that you order such products separately from the products requiring longer delivery times.
- SassyChic makes every effort to ensure that the information supplied on the Website is accurate. Where delays and out of stock situations occur, every reasonable effort will be made to inform you.
- In the unlikely event of an incorrect delivery or defective product, please go to the returns page and initiate a returns request.
- A NOTE ABOUT BEAUTY PRODUCTS - we do not keep any stock on hand of products listed in the BEAUTY section of SassyChic.co.za. We will endeavour to have your order fulfilled with our 3rd party suppliers and your products delivered as soon as possible, however we cannot always guarantee delivery of these items within our usual 5 business days. Customers will always be kept informed with regards to dispatch & delivery as well as any delays or stock shortages. We appreciate your patience in this regard.
Pargo Pick Up Points (within 5 business days)
- Not at home when we are trying to deliver your parcel? Or are you experiencing other challenges with traditional deliveries? We have partnered with Pargo [add link to Pargo.co.za] to make your delivery experience at SassyChic even better. Pargo ensures that you never miss a delivery again by allowing you to have your parcels delivered to a selected Pargo point where you can collect when it suits you best.
Pargo works in 3 simple steps:
1 - Choose Pargo on the check-out page and select your preferred store.
2 - Receive an email and sms from Pargo when the parcel is ready for collection which includes your Pargo code.
3 - Collect your parcel from the store, don’t forget to bring the Pargo code.
- When choosing Pargo pick up point for your delivery method, your order will be delivered to your selected Pargo pick up point.
- Deliveries to the Pargo points are done up to 3 business days in main centers and up to 5 business days for regional and remote areas. The opening hours of the stores can be found when you are choosing your prefered store. Pargo will also include these opening hours in the email communication with you. Your parcel will be kept at the store in a safe and secure area until you have collected your parcel.
- Pargo will keep your parcel at the store for 8 days. If the parcel is not collected within 8 calendar days of being delivered, the parcel will be returned to our warehouse and a return will be processed for the goods. You will be contacted in order to confirm the refund method you would prefer.
- In the case of choosing Pargo pick up point as a delivery method, the delivery is considered complete when the parcel is successfully delivered to the applicable Pargo pick up point.
Collection (within 5 business days)
- Should you reside in Johannesburg or have your own courier, you are welcome to collect your order from our offices.
- The collection address is as follows:
Unit 5 Cranberry Industrial Park
- Orders will only be available and ready for collection when payment has been received via PayFast or Electronic Funds Transfer.
- You will be notified via email when your order is ready for collection. Please do not attempt collection prior to receiving this confirmation email, as it will not be ready.
- SassyChic is an exclusively online store. For this reason please be advised that all collection orders are packaged for PICK UP ONLY - no customers will be permitted to use our showroom facilities or office bathrooms to try on products.
- Please note that we will do our best to process and have your order ready for collection as soon as reasonably possible so you may collect within 5 business days subject to cleared payment.
- Orders made on a weekend will not be ready for collection until the following week subject to cleared payment.
- Orders made before or on a public holiday will only be ready for collection in the following business days subject to cleared payment.
- Should you wish to return your item(s) please go to our returns page to process a return request.
- A NOTE ABOUT BEAUTY PRODUCTS - we do not keep any stock on hand of products listed in the BEAUTY section of SassyChic.co.za. We will endeavor to have your order fulfilled with our 3rd party suppliers and your products available for collection as soon as possible, however, we cannot always guarantee collection of these items within our usual 5 business days. Customers will always be kept informed with regards to collection availability as well as any delays or stock shortages. We appreciate your patience in this regard.
International Deliveries (within at least 10 business days)
SassyChic delivers in the following countries:
- We will arrange for your order to be delivered via DHL International to the shipment address provided.
- We will ensure that we process and dispatch your order within a reasonable period of time to ensure that you receive it within at least 10 business days subject to cleared payment and availability of goods.
- Once your order has been dispatched we will inform you via email and give you a tracking number to track your delivery.
- We, unfortunately, cannot redirect your purchase once it has been dispatched.
- Orders made on a weekend are only dispatched on Monday.
- Orders made before or on a public holiday are dispatched on the next business day.
- A NOTE ABOUT BEAUTY PRODUCTS - we do not keep any stock on hand of products listed in the BEAUTY section of SassyChic.co.za. We will endeavor to have your order fulfilled with our 3rd party suppliers and your products delivered as soon as possible, however, we cannot always guarantee delivery of these items within our usual delivery period. Customers will always be kept informed with regards to dispatch & delivery as well as any delays or stock shortages. We appreciate your patience in this regard.
- For all international orders, SassyChic will not be responsible for the payment of any costs incurred due to international customs/ import duties and related expenses.